With the TEMP Method® to Greater Business Success
The patented and multiple award-winning TEMP Method® primarily aims to set new strategic impulses for overall business success. It is based on key strategies derived from practical experience. The methodology includes several elements that help make corporate management more efficient. At the center is a company test, which allows businesses to assess themselves and derive appropriate measures based on the results. The TEMP Method® consists of the following aspects, all further divided into seven subcategories. The following four aspects, including their individual elements, play a leading role in determining business success:
T for Team Leader
The lead manager/team leader is the key figure who ensures the profitability of the company, defines the corporate mission, and selects new employees. The company’s genetic code is thus transmitted to the entire organization. The team leader influences the development of the corporate personality, defines the company’s mission, plans the strategy, and shapes external presentation – factors that define the company.
This field is divided into these areas:
- Development of the entrepreneurial personality
- Definition of the corporate mission
- Strategic planning
- Employee selection
- Agreement of success
- Profitable management
- Shaping external presentation
E for Customer Expectations
Customer satisfaction is the crucial factor in whether a company can survive in the long term. This concerns the corporate areas of marketing, sales, and customer service. When companies manage to consistently exceed customer expectations, customer loyalty also increases. Companies should focus on their target audience, improve service quality, enhance innovation capabilities, and nurture customer relationships.
This area includes the following points:
- Development of core competencies
- Focus on core customers
- Improvement of service quality
- Expansion of innovation capabilities
- Improvement of sales figures
- Measurement of customer satisfaction
- Maintenance and enhancement of customer loyalty
M for Employees
To survive in the long term, a company needs engaged and motivated employees who act responsibly. To meet growing customer demands, companies need highly qualified and flexible employees. Open communication is required, and training opportunities should be offered. Employees must also feel valued and be given responsibility.
This area includes the following aspects:
- Promote open communication
- Turn employees into thinkers
- Support continuous education
- Delegate responsibility to employees
- Ensure the ability to cover for others
- Enjoy and share ownership together
- Appreciate employees for their competencies
P for Processes
The processes that take place within a company should be continuously optimized and further developed. Corporate processes should run as error-free as possible, be cost-effective, and time-efficient. The goal is to optimize product quality, improve punctuality, and strengthen relationships with the network. Another focus is on resource optimization and good quality management.
This sector includes these factors:
- Maintain order
- Improve quality
- Ensure and continuously optimize punctuality
- Streamline all underlying processes
- Reduce inventory
- Measure work efficiency
- Develop strong network relationships
Companies that use the TEMP Method® to enhance overall business success can primarily benefit from three advantages. The analysis using this easy-to-implement method shows how companies can overcome their weaknesses. It also offers a clear roadmap for identifying where potential for improvement in business actions lies and how it can be implemented. The TEMP Method® is a basic, easy-to-implement analysis tool that helps identify a company’s strengths and weaknesses.
The biggest advantage of the TEMP Method® lies in its easy implementation. For each of the aspects mentioned, a tableau is designed to give companies a detailed overview of their strengths and weaknesses. A school grading system is used to determine how well the company has achieved the necessary qualities. At the same time, existing bottlenecks that companies need to overcome are identified. This methodology is far more than a snapshot of the current situation; it points to the next challenge in holistic business development. This method is used internationally and mainly by small and medium-sized enterprises (SMEs).
The Analytical Approach of the TEMP Method®
The TEMP Method® is a solid analysis tool that takes a holistic approach, aiming to detect deficits in the company early and assess the current status quo. At the same time, it reveals areas requiring action, allowing entrepreneurs to decide where to seize opportunities for improvement. The TEMP Method® follows a practical approach that divides relevant areas into several sub-areas, which are individually evaluated.
It starts with the TEMP Quick Test, which allows for a simple and fast analysis of the company, identifying strengths and weaknesses and determining where urgent action is needed. This TEMP Quick Test can either be expanded to cover all relevant areas of the company or focus on selected success factors.
The TEMP Method® as a Management System
The TEMP Method® is a management tool based on ISO standard 9001, which enables a company to develop holistically, systematically, and continuously when using this system. The individual improvements are also measurable. It reflects the principle of business excellence, which is based on the following eight aspects:
- By successfully satisfying or even exceeding the needs of all stakeholders, balanced results can be achieved.
- By signaling an understanding of customer expectations and requirements, attractive products and services can be created.
- The company’s leadership should use vision, inspiration, and integrity to guide the company, establishing the right values and goals.
- Corporate processes should be strategically aligned, steering operations and gathering facts to make informed decisions.
- To secure the company’s success, a corporate culture of responsibility, value creation, and customer benefit should be implemented and lived.
- Continuous innovation and creativity should be secured to create more value and customer benefit.
- Building trustful and cooperative relationships leads to mutual success.
- Setting the highest standards in ethics, quality, environment, and society ensures more sustainability in business operations.
Step by step, SMEs, in particular, can initiate a development process aimed at business excellence. Such a process, however, requires dealing with dynamic factors. The most important prerequisite for achieving excellence lies in business fitness, as such companies can handle complex requirements and dynamics better than others.
To continuously improve, companies must conduct a qualified status assessment at least once a year. This establishes the current status quo and forms the basis for setting new strategic development goals. In practical terms, this means that once a year, those responsible must complete a TEMP questionnaire. The results of this survey show how well the company or individual business areas are performing and identify areas with development potential.
Improve with the TEMP Method®
The TEMP Method® is regarded as a simple yet highly promising strategic tool that focuses on the core areas of the company and offers a great way to strategically steer the business in the right direction.
SMEs, in particular, benefit from using this management method. If you would like to learn more about using the TEMP Method® for strategic optimization of your business and need support, feel free to send me a request.
